Comments & Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Click on the link below to download a copy of our patient information leaflet regarding our complaints procedure.
Patient Information Leaflet - Complaints
The Northern Ireland Ombudsman
The website of the Northern Ireland Ombudsman explains the process of complaining about the NHS in NI.